Delete your account

You can delete your Kobuddy account and its data at any time.

In the app

Open Settings → Delete account and confirm. You’ll be signed out and your account is paused straight away: Kobuddy stops recording your bank alerts.

Your account is permanently deleted 30 days later. Changed your mind? Sign in again before then and choose Keep my account, and everything will be as you left it.

Can’t use the app?

Email [email protected] with the subject “Delete my Kobuddy account”, from the email address on your account, or tell us the phone number you sign in with. We may ask you to confirm it’s you. We’ll schedule the deletion and confirm by email or SMS; it happens 30 days later, as in the app.

What’s deleted

  • Your profile: name, phone number and email address
  • Your Kobuddy address, so emails sent to it stop being recorded
  • All your stored bank alerts, transactions, cash entries, categories, rules and settings

Copies can remain in our providers’ encrypted backups for up to 30 days after deletion before they’re overwritten. We keep only what the law requires us to.

Before you go

Kobuddy can’t change your Gmail. Remove the Gmail filter that forwards your bank alerts to Kobuddy, and the Kobuddy address under Gmail’s Forwarding and POP/IMAP settings.